FAQ

Shipping policy

International shipping

Generally orders are dispatched the following business day after order is confirmed, however please allow up to 2 business days for dispatch.

Fedex Standard shipping - with approximate delivery time of 5-8 business days due Covid delays.

Fedex Express Shipping - with approximate delivery time of 3-4 business days with Covid delays.

Depending on the shipping service you selected on paying, after dispatch, your order will arrive within 3-8 business days.

Please not weekend days or not business days. Please allow up to 1-2 business day for processing. Please note that transit times are measured at the point of dispatch.

Via the tracking details sent at shipping confirmation.

After your parcel has dispatched, you will receive a shipping confirmation email which includes tracking details. Simply click on the link provided to track your order.

Parcels are shipped locally within the USA, meaning no customs duties are incurred.

Macaed Bikini is not responsible for any customs charges or local taxes due to international shipment. Please familiarise yourself with your countries regulations as payment of these duties may be necessary to release your order.

Returns and exchanges

We accept bikinis purchased from macaedofficial.co in new condition with tags and liners in tact for store credit. Return shipping is at customer expense. You have 40 days from the day you purchased your items to send them back to us for store credit. Please note all final sale items are not eligible for refund, exchange or store credit. Sale items, including items purchased with a discount of 15% or more are not eligible for exchange. For sanitary reasons please try on swimwear over your underwear, we do not accept returns that are worn or are soiled/stained.

If you need to change your order, please contact us immediately. We process orders quickly, and once our warehouse has processed your order we will be unable to make changes. Once orders have been confirmed in our system they are unable to be cancelled.

The costs of collecting the product must be borne by the user, who will be responsible directly and under his responsibility, to send the product to the MACAED facilities. The change of the product will be made once the product to be changed is in the MACAED facilities and the inventory is available.